Last updated: 12 November 2026
This policy explains what Orbit Beat Studios, Bengaluru, Karnataka, India (“we”) collects through this website and through our WordPress plugins, why, and how you can control it. We follow India’s Digital Personal Data Protection Act, 2023.
1. When you buy from this website
We collect your name, email, phone, billing address and (optionally) GSTIN to process the order, issue a GST invoice, send your licence key and provide support. Payments are handled by Razorpay; we never see or store your card, UPI or bank details. We keep order and invoice records for 8 years as required by Indian tax law.
2. Orbit GST & Billing (free plugin): usage data, only if you opt in
The free plugin sends nothing to us unless an administrator clicks Allow on the “Help improve Orbit GST & Billing” message, or turns on Share usage data in Orbit GST → Settings → Advanced. If you allow it, the plugin sends once a week:
- your site address and site name, and the administrator email address;
- WordPress, WooCommerce, PHP and plugin versions, and the site language;
- the store’s country and state from WooCommerce settings;
- a random install ID, and when the plugin was activated or deactivated.
It never sends your orders, customers, invoices, amounts, GSTINs or any other business data. We use this information to see which versions are in use, fix compatibility problems, and occasionally email you about important updates. You can turn it off at any time in the plugin settings; we then delete your site name, address and email from our records and keep only the anonymous install ID.
3. Deactivation feedback
When you deactivate the free plugin you may answer a short “Why are you leaving?” question. Only if you click Submit & deactivate do we receive your site address, software versions and your answer (your email only if you had opted in above). Skip & deactivate sends nothing.
4. Orbit GST & Billing Pro (licensed) and trials
A Pro licence or free trial key only works when it is activated on a website. When you activate, check or deactivate a key, and when the plugin checks for updates (about once a day), Pro sends your licence key, a random device ID, your site address and name, and WordPress, WooCommerce, PHP and plugin versions. We use this to enforce the number of sites in your plan, prevent misuse of trial keys, deliver updates and give support. Pro never sends your business data. You can see and remove your activated sites under My account → Licences & downloads.
5. Sharing, storage and security
We do not sell or rent your data and we do not use third-party advertising or tracking on this website. Data is stored on our own server operated for us by our hosting provider (Contabo), protected by encryption in transit (HTTPS), access controls and backups. We share data only with Razorpay (payments) and when required by Indian law.
6. Your rights
You can ask us to access, correct or delete your personal data, or withdraw consent, by writing to support@orbitbeatstudios.in. We will respond within 30 days. Tax records we must keep by law are retained for the legal period. Grievance officer: Orbit Beat Studios, Bengaluru, Karnataka, at the same email address.